Privacy Policy

Welcome to Featherstats. Your privacy matters to us.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights regarding your data when you use Featherstats ("we", "our", or "us").

1. Who We Are

Featherstats is a lightweight, privacy-friendly web analytics platform operated from the Netherlands (EU). Our goal is to help website owners understand their traffic without compromising privacy.

If you have any questions, you can contact us at:
📧 hello@featherstats.com

2. Information We Collect

From Featherstats Users (Account Holders)

When you sign up or use our platform, we collect:

• Your email address
• Subscription preferences (monthly or annual)
• Technical logs (for error/debugging purposes)

Note: We do not store your payment information. All billing is handled securely by Stripe.

From Website Visitors (Tracked by Featherstats)

When you use Featherstats on your site, we collect anonymized usage data from your visitors, including:

• Anonymized IP address
• User agent (used to infer browser, OS, and device type)
• Referrer
• Country and region
• Language
• Session activity (via local/session storage)
• Custom event data (optional, controlled by you)

We do not use cookies, fingerprinting, or any cross-device tracking methods.

3. How We Store and Use Data

We use your data to:

• Provide and improve our service
• Prevent abuse
• Send service-related emails (via Resend)
• Handle subscriptions and payments (via Stripe)

Analytics data is processed using Tinybird and stored indefinitely to support long-term trend analysis.

Your data may also pass through Vercel (our hosting provider).

4. Legal Bases for Processing (Under GDPR)

We process your data based on:

• Contractual necessity – to provide the service you signed up for
• Legitimate interest – to run, secure, and improve the platform
• Consent – for optional features or when required by law

5. Data Sharing

We do not sell or rent your personal data. We share data only with trusted third-party providers that help us operate Featherstats:

• Stripe – payment processing
• Tinybird – data storage and analytics engine
• Vercel – hosting provider
• Resend – transactional email service

All providers are GDPR-compliant and only receive the data they need to perform their role.

6. Data Retention

• Analytics data is stored indefinitely unless you request deletion.
• Account data is stored as long as you have an active account.

We may retain some data for legal or operational reasons (e.g., billing records). You may request deletion of your data at any time by emailing hello@featherstats.com. We will comply unless we are legally required to retain it or if it’s necessary to keep your account active.

7. Your Rights

Under applicable data protection laws (like the GDPR), you may have rights such as:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data (where possible)

To exercise these rights, contact us at hello@featherstats.com. Please note that some requests may limit your ability to continue using the service.

8. Children’s Privacy

Featherstats is not intended for use by children under the age of 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll post any changes on this page, and your continued use of the service means you accept the updated version.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out:
📧 hello@featherstats.com